This is an actively evolving document, as we add features and capabilities to our website.  

The latest version of this document will be available on this page.

Thomas  Charters, LLC (hereafter referred to as: "Thomas Charters") is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions  of state and federal law. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access,  personally-identifiable information is not actively shared. In particular, we do not re-distribute or sell personal information collected on our web servers.

The Thomas Charters site web servers collect the following information: Internet Protocol (IP) address of computer being used; web pages requested; referring web page; browser used; date and time; and statistics identifying particular IP addresses from which our websites are accessed. We do not associate this data to individual user identities.

In addition to the IP address/browser information collected from anonymous visitors to the site, other information may be collected and stored when users log in to view restricted content or submit forms.   Specifically, the following information may be collected from Thomas Charters and mapped to a locally created account:

• User Display Name (usually first and last name as: First Last and/or Organization / Company Name)
• Your User ID (usually email address)
• User email address (for Multi-Factor Authentication)
• User phone number (for Multi-Factor Authentication) 

The general website is not intended to handle confidential information. If you need to discuss a confidential matter, you may contact us directly by phone or email, attn: IT / Website Support.

Our website uses a third-party validation and/or analytics provider (Google ReCaptcha (v2 or v3) / Analytics) to help us understand how visitors use our site. We use this information to improve our security, content and your experience visiting our site. Google Analytics relies on cookies to produce this information.  Google Analytics does not receive personally identifiable information through these cookies and is prohibited from combining, matching or cross-referencing information from our site with any other information.  

In conjunction with our Service Provider, our Site honors "Do-not-track" requests.  Please review Google Analytics’ privacy policy(link is external) for additional information. It is also possible to opt-out of Google Analytics(link is external) for those who wish to do so.

Although our website has enabled settings to respect “Do-not-track” requests sent by users who wish to opt-out of Google Analytics tracking(link is external), our site also makes use of page caching to improve site performance.   Therefore, unless you are logged in with your User ID, you will get the generic (anonymous user) version of each page, which will include Google Analytics tracking code and JavaScript even if you send “Do-not-track” requests. Again, Google also provides tools for those who wish to opt out of Google Analytics(link is external), which will function whether or not you are logged into the site. 

Thomas Charters will use personal information collected from this site for the purpose of communication back to individuals who contact us via the site, and additionally: Thomas Charters uses browser-IP-address information and anonymous-browser history data to report information about site accesses and to determine the security and effectiveness of all Site content and placement. This information is used to improve Web presentation and utilization. For effective Site operation,  Date/Timestamp and IP address information may also be used for  troubleshooting purposes.

User Portal: The user information collected by our website is used to identify users accessing secure content, pre-fill forms with information about the user submitting the form, and provide the user data content to interact with our website.

We will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law.

We will not distribute or sell any of your personal information to third-party organizations.

While using the Thomas Charters website you may encounter hypertext links on our Site (Social Media, external Vendors, etc.) to other websites or organizations not directly affiliated with Thomas Charters.  All websites within our ownership / domain must comply with this Privacy Statement, but may have refined their respective Privacy Statement to include additional, or stronger privacy provisions.   * We encourage you to review the Privacy Statement of the respective site you are visiting. 

Thomas Charters does not control the content, information practices, or Privacy Policy(s) of any external organization visited through a Hypertext link via our website(s).  

We will update this section, with applicable links to Privacy Statements of those organizations, as required.